fbpx

10 small business marketing ideas for 2019

10 small business marketing ideas for 2019

A New Year brings new opportunities, but if you are a small business owner, you probably have limited time when it comes to marketing your business. So, it’s vital that you know where to target your efforts to be the most effective. In this article we cover the 10 best small business marketing ideas in 2019.

1. Create a marketing plan for your business

If you think of small business marketing as the cake, your marketing plan is the recipe. And as any chef knows, without a recipe to guide you, your cake could end up a bit soggy in the middle! A marketing plan should include setting your goals for the year, and this should be targeted to focus your promotions. Ask yourself, which services do you want to promote? Which marketing channels do you want to try? If you are feeling stuck at setting your strategy or coming up with ideas, invest in professional help. Maybe all you’ll need is a video or marketing agency (even a copywriter). Make sure you start the year with a solid plan for the direction you want to take your business marketing.

 2. Make sure your business cards, brochures, and other promotional products are up to date

If your logo is dated, and your point-of-sale material looks like it could do with some help, it’s time for a revamp. Most businesses need to look at their marketing materials every 3 to 5 years, as brochures and logos can become dated very quickly. Always hire professionals for this – your son, niece, or well-intentioned neighbour is not the designer you want (unless they’re certified professionals with raving reviews on their portfolios). Remember your business card or brochure is designed to reflect people of your services. If you want your business brand to stand out and look professional, it’s imperative that your marketing collateral does the same.

3. Refresh your website

Keeping your website fresh is critical if you want to be found in 2019. Does your website look like a myspace site? Is it mobile responsive? Or, even worse, do you not even have a website? Unless you are so hipster it hurts, it’s time to hit refresh! As with your marketing collateral, your website is an investment, and you should only hire a pro. The website needs to be fully functional on all devices and user-friendly. Aim for a website that’s easily navigated, quick to load, and quick to inform your audience about your business. If you have too much content, or your site is slow to load and hard for users to navigate, it’s likely your customers will drop off your site and switch to the competition.

4. Be active on social media

If you’re marketing your small business on a smaller budget, social media is your best friend. While it’s no longer a free advertising tool, it’s still a lot cheaper than most other options. Its ability to convey targeted messages in real-time to a targeted audience also means way more bang for your buck. But user beware: due to social media’s popularity and constantly evolving nature, keeping informed and avoiding out-dated advice or “myths” can be a bit of a pickle. It’s highly recommended that you budget for professional help with your social media – even just to get you started.

5. Give free samples or trial periods of your product

Could you talk about your product on a Facebook Live stream or a webinar, or live stream your workplace activities? Or could you organise a Meetup event, perhaps hosted at your workplace, to talk about what you do? These are inexpensive activities that can create buzz around your brand, get people of your community together, and get the ball rolling about you and what you do at your small business. 

6. Look into video marketing

Video marketing is what’s trending right now. People are reading less and prefer to consume content in video format. Fortunately, good video marketing can be done on a budget. You can even use your phone (assuming it’s somewhat modern) propped up on a coffee-cup tripod to start practicing your video skills. If you’re too shy to appear in the video, you can use software like Loom to do a voiceover presentation, or to make animated explainer videos. Then upload the result to your preferred social media channel (don’t forget YouTube) with a title and good description. Simple as that!

7. Get your small business on directories and social services such as Google My Business, Groupon, Yellow, and Yelp

Thousands of people use these platforms to rate, ask questions, and discover new businesses every day. Registering for an account is free (you just need a Gmail address to access the Google My Business platform). These platforms make it easy to share information about your business and promote products and services through pictures and video.

8. Up your content marketing game

Content marketing is still strong in 2019. Love to write? Update your small business’ blog at least twice a month with useful information for your customers or think pieces about topics relevant to your industry. You could even write your own e-book about your personal business experiences, your industry, or your market niche. If you’re more of a talker (and don’t sound like Fran Drescher), you could launch your own podcast. A nifty app called Anchor is a brilliant tool for DIY podcasting.

9. Invest in SEO

Long term, being in first position on Google is going to bring you your ideal clients. But as a small business, how do you get there? Being on the first page of Google can be near impossible – especially if you are operating in a highly competitive market. But it’s not all doom and gloom. The easiest strategy is to try to rank for unique services (which will have less competition) or what is called “Long Tail Key Words”. This is definitely an area where you need to call in the experts. Ideally, pick a marketing agency that can see the big picture and help you achieve great search results in the long term, while maximising any marketing activities in the short term for more instant wins.

10. Do some good

Do something really out of the box and good for your community, like volunteering or sponsoring a local event. Organise free workshops or classes related to your craft to the kids from local schools and universities. Giving is not only good in itself, but is good for the image of your business, and also gives you some extra promotion. Alternatively, go without your company name and just ride off the positive vibes, man…

Start 2019 with your right foot forward and market your small business in the right way. You’ll improve not only your cash flow but also your community. If you need help, give the marketing team at Creative Content a call to see how you can kickstart your marketing this year.

Top 10 Apps To Market Your Business

The online marketing world can be daunting, at Creative Content it’s our job to make marketing easy for our clients, so we love it when we find useful tools that make our job easier. Luckily there are many simple and inexpensive apps that make it easy for you to market your business in the digital age.

Apps can be amazing tools to help you streamline processes. And with the right set of tools, you can spend less time managing campaigns and more time developing effective messages. They can also create a more enjoyable experience for your clients so that people are more likely to recommend you to others.

Check out our list of the top ten apps that we use every day in our agency that will help you with marketing your business.

1. Loom

Loom lets you create quick videos that display a desktop view of your screen. You can create a simple walkthrough video in a couple of minutes and easily share it by email or via an embedded link on your website. This is particularly good if you want to provide advisory services to clients who can’t meet face-to-face. You can also use Loom to create social media content to share.

Get it now: https://www.useloom.com

Cost: Free!

2. Canva

Canva is an incredibly simple platform to create professional-looking graphic design elements in minutes. If you need a quick graphic for a social media post or to jazz up a presentation or report for a client, you can create it in Canva in no time.

Canva has hundreds of pre-made templates for all kinds of professional uses. It also comes with handy images and font suggestions so that even the most design-challenged among us can create something classy and professional.

Get it now: https://www.canva.com

Cost: Free to use, with some premium fonts, templates, and images having a nominal cost.

3. ContentStudio

ContentStudio allows you to organise all your social media marketing from a single place. You can curate engaging content, share it through multiple channels, and strengthen your content marketing.

A popular feature of ContentStudio is its ability to fetch fresh content from over a thousand sources, meaning you can delve in and compile trending content from any niche or market. You also have the ability to compose unique posts and schedule them to be published through your social accounts, helping you create better-looking posts at a faster pace.

Get it now: https://contentstudio.io/

Cost: Free to use, with premium packages offering advanced features.

4. Asana

Asana is a simple project management tool designed to help teams organise their workload and get more done. In Asana you can map out steps, assign work, see what’s currently in progress or what still needs to be done, track due dates, and see visually how work is tracking. It’s a great tool to help your team manage their workload and to give you visibility over how client work is tracking.

Get it now: https://asana.com

Cost: Free to use, with premium packages offering advanced features.

5. Biteable

Biteable is an awesome site where you can create unique video ads, explainer videos, animations, infographics, and much more. You’re essentially able to create pro-quality video in the time it takes to drink your coffee. You have the ability to choose from hundreds of styles, insert your own digital content, choose high-quality soundtracks, and easily share it through multiple channels.

With a lot of social networking sites becoming more video-centric, this is the app you should be using if you want to set your business apart in the digital world.

Get it now: https://biteable.com/features/

Cost: Free package available with a limit of 5 projects per month or a premium package offering unlimited use.

6. Yesware

There’s no doubt that you send and receive a lot of emails. This clever app allows you to use simple email templates, and then see who actually opens your emails and clicks on any links. It also offers other useful email tools and shortcuts. It integrates with Gmail and Outlook, so you don’t have to learn a new tool.

Get it now: https://www.yesware.com

Cost: $12 per user per month, with a free trial period.

7. Trello

Trello is a project management tool much like Asana, but it’s probably even simpler. It’s great for small teams that don’t need a ton of tools or features, but just want to get more organised and have visibility around their workload.

Trello works with a system of cards – like virtual index cards on a big virtual pinboard. You can move and arrange the cards any way you like and add due dates, files, and collaborators.

Get it now: http://www.trello.com

Cost: Free, with premium packages offering advanced features

8.Pixel Me

Pixel Me is a great way to track and measure the links you’re posting and who is clicking on them. This means you can track the audience of the content you’re posting and target them again through remarketing. It gives you the opportunity to speak through different ad platforms to your custom audience and increase your brand awareness.

Get it now: https://pixelme.me/

Cost: Basic to comprehensive paid packages available

9. Missinglettr

Missinglettr increases traffic to your website’s blog by creating strategic, automated social media campaigns. It automatically pulls snippets from your blog posts to create promotional content – your only job is to review the content and choose how long you’d like to promote it.

Missinglettr markets the unique content you’ve created by connecting your social channels and running your campaigns for you. This provides regular social updates to your clients and encourages clicks to your content year-round.

Get it now: https://missinglettr.com/

Cost: Free, with personal and business accounts available.

10. Full Story

Ever wanted to know what your website visitors do once they land on your homepage? Want to find ways to convert more leads with your site design or copy? Then you need to try Full Story.

Once installed, Full Story tracks website visitors and shows you what those visitors actually do in a recorded video you can replay. It also shows you where your site traffic comes from and highlights areas of your site that cause visitor frustration. It’s great if you want to improve your online marketing and understand the effectiveness of recent online marketing campaigns.

Get it now: https://www.fullstory.com/

Cost: Free, with premium packages offering advanced features

These are the ten online marketing apps we love the most in our agency. With new apps appearing almost daily, there countless possible solutions to boost your online marketing and communication efforts. What are some of the apps that you use that we haven’t mentioned? Send us an email if you have a tool that you think we have missed! Contact us

I have a new website should I be doing AdWords?

Is digital marketing including services like AdWords right for my business?

When a customer asks us this question, I always want to know:
Where do your current leads come from?

Understanding where you already get leads for your business is the key to finding value for your marketing budget.

Jumping too soon into an AdWords campaign when you don’t have a landing page squeeze page set up, or your sales copy in not compelling enough to convert any prospective visitors you do get can mean you can waste a lot of time and money on advertising that delivers no results.

From the outside digital marketing looks very attractive, as once you set up your campaigns, done right it seems you could set it and forget, watching the inquiries come in. The facts are, the further away the contact point between you and the customer you are trying to attract to your business, the lower the average conversion rate for acquiring that customer.

The reason most small businesses don’t succeed online is that creating a communication strategy where you don’t get the power of the face to face interaction, the harder it is to share, define and explain your offer to your customers.

I always suggest to a small business owner that you analyse where your current leads come from, and work on improving your content and presentation before stepping into the world of digital advertising.

Creating memorable media creates engagement and gets results.

Ask yourself what improvements in presentation, or communication could you make to your existing sales material? If your current conversion rate is say 40%, if you increased your ease of understanding around your offer with a new brand, flyer, and website would that increase your sales?

When you feel ready to enter into promoting your business with AdWords, get a good strategy set up first.

You need to understand the conversion process and all of the content that will need to be created to assist a customer to evaluate your offer from your website. You also need to be clear about the cost of customer acquisition Most AdWords agencies suggest if your business average sales value is under $250 because of the cost per click/ over the volume of inquires ad-words will never be able to deliver an effective return on your investment.

What advertising channels have you tried? What were your results?

Want to find out more about our small business AdWord services? Click here. 

Speak to us for free one hour strategy session and we can assess what marketing channels we think would be right for your business.

Creating a video marketing strategy for Facebook

Creating a video marketing strategy for Facebook

There is no doubt that Facebook is the largest social network.

Facebook has 1.65 billion monthly active users, with nearly one billion accessing the network on their mobile phones every day. As avid Facebook users scroll through their newsfeeds on both desktop and phone, brands face an ever-evolving challenge of creating thumb-stopping content.

Videos are shown to get more reach than any other post on Facebook, and the network is rapidly evolving into a video-centric platform. According to TechCrunch, Facebook has reached 8 billion video views a day and viewership continues to grow.

At their very best, videos can create experiences that are memorable, moving, and inspiring – experiences that brands and businesses can bank on.

Why brands should start making Facebook-friendly videos

On Facebook, video content has more power to increase brand awareness.

Video can speak on a level that text posts can’t. It can educate and entertain an audience easily and quickly through storytelling. Through creative and engaging video content, your brand or business has a higher chance of attracting attention and engagement. According to HubSpot, 80% of customers remember a video they watched in the last month.

Video content performs well on all devices.

Videos perform well regardless of which device is used to view Facebook. The responsive design ensures that your audience will see your video the exact same way every time. Simply Measured found that 60% of viewers engage in a video post in preference to a text post, so you want to make sure you get it right first!

Video has the ability to build greater social connectivity.

Using video correctly in your marketing strategy enables you to increase engagement with your direct target audience and their extended personal network. Forbes estimates that 92% of people who consume mobile videos share them with others, so a small amount of engagement can reach a larger audience and potentially go viral.

Without the right video marketing strategy you’re going in blind

Video content made only for Facebook requires a different focus than in normal video production. It’s essential you start with a video marketing strategy to determine the best approach.

You need a video that creates impact and results through the right balance of emotion, creativity, and knowledge of your target audience. Your strategy should involve targeting the varying audiences your business has, and creating a formula to engage and direct the audience into a customer journey.

One video shouldn’t be treated as a “one size fits all”. Ideally you should create a video for every Facebook ad campaign that is targeting a different activity or customer.

Tips for creating successful Facebook videos

Use the first few seconds wisely

You need to bring your story to life quickly. You want your video ad to quickly pique the interest of people scrolling through their Facebook feeds looking for content.

Consider showing brand or product imagery in the first few seconds so the viewer knows what your video is about as soon as possible.

Focus on storytelling

Video length is less important than telling a cohesive and concise story. Your video ad shouldn’t be longer or shorter than it takes to tell your story well, so create a storytelling arc from the first frame to the last that keeps your audience interested along the way.

Make sure you tell your story with and without sound

Videos on Facebook auto play with sound off, so it’s important to make sure your video ads entice viewers even when muted.

When sound is off, great imagery and on-screen text can help tell your story. When enabled, your video’s sound should offer additional value to viewers and further bring your story to life.

A long video (over 3 minutes) that showcases your background and founder story to a cold audience is not the right type of video to use in this format.

How to utilise the Facebook advertising platform

Most people are aware that you can “boost” a post to get engagement and views on your branded content.
But boosting a video posted on your Facebook page is a really costly and ineffective strategy to build brand awareness.

When you chose to boost a post, Facebook shows your ad to people who are most likely to engage with it. But not all engagement is equally useful to your business. Some users will simply click “like” and never engage with you outside of Facebook.

This kind of engagement is a waste of your time. You need a strategy that entices users to move from Facebook to your website, where they are more likely to convert.

Clearly, boosting a post isn’t the right metric that you want to choose to optimise your ad. So, what is?

We recommend creating a “video views” strategy. With this strategy, you share content with the people on Facebook who are ready to hear your message and are more likely to take the actions you want.

What is the video views strategy?

Firstly, target your video to a broad Facebook audience of your general demographic of potential customers.

Once the video has reached at least 1000 views, you create a second remarketing ad campaign to target those who watched at least 50% of the video. This advertising will invite them to learn more about your service or offer, usually with some sort of special promotion.

Running these ads continuously creates a funnel of viewers, who by watching your video are self-identifying to you that they’re interested in your product. This is the group of viewers who are ready to hear your brand message, and you can effectively target them with your business offer.

Where to now?

If you want to enter deep into Facebook marketing, there are many more strategies and remarketing steps that can be set up to further drive engagement and views.

Speak to us at Creative Content to find out more about how we can help you promote your videos on Facebook. We can get you set up with the right video marketing strategy for your business.

Remarketing Cheat Sheet

What Is Remarketing

Remarketing is the process of tracking your digital traffic from a search campaign (Google AdWords) and retargeting your message to your potential customers.

Why use remarketing?

If you have a search campaign running (AdWords) and you’re paying Google for traffic to your site, on average out of 100 people that visit your website only 4% will take an action after viewing your landing page. So if you are paying $1 a click then that is $25 per customer!

This is because not everyone is ready to contact you straight away, statistics show 30% of traffic are in a position to act but many factors delay them from doing so.

But you still have to pay Google for each click.

So what are you doing with the 96% of people who didn’t convert? That’s where remarketing comes in.

How remarketing works:

If a customer visited your website or a landing page but didn’t call or contact you, you can remarket to them on the Google Display network, the YouTube ad network or through Facebook.

This means when they are browsing other websites and they are logged into their personal Facebook account, an ad would appear for your business so they are reminded and can click on the ad again. You can do this by adding a tracking pixel (cookie) to them after they visit your page.

The price tag for re-marketing is much lower than a standard pay per click (PPC) search campaign.
While a Google Pay Per Click search ad could have an average cost per click of $2- $3, a remarketing ad has an average cost of $0.25-$0.60.

Just like a PPC search campaign, you are only paying when someone actually clicks on the ad. If they do not click on the ad, there is no cost, but you still are able to give a visual reminder about your site to that potential customer.

The reason that remarketing is so effective is that seeing your offer appear multiple times, creates brand awareness and reminds your visitor to take action.
So when they are ready to make that decision to pick a solution you are the one they remember to choose! And guess what is even better, your competitors are probably not using retargeting so you get a bigger piece of the pie

Customer case study

443 contact form inquiries (leads) in the last month, 19% are coming from Facebook remarketing alone (86 users)
Cost of each lead through Facebook = 32 cents 86 x 32 = $27.52 for 86 leads Cost of each lead through Adwords = is between $1.20 and $2.26

Remarketing Cheat Sheet

Contact Us

Get in touch with us to find out more about remarketing for your business or click here to learn more about digital marketing strategies.

Maximising A Small AdWords Budget

How to make the most from a small AdWords budget:

From the outside AdWords looks very attractive, you simply set up your campaigns, set it and forget, and watch the inquiries come in.

The facts are, without a good strategy in place it is likely you will be throwing your money away with very little results! To create a great adwords campaign with a limited budget you will need to understand some basics strategies to implement a successful campaign for your business.

1. If you don’t have an effective landing page and your website is not optimised for mobile then stick to desktop search.

Mobile visitors are the least likely to convert on a non-responsive page especially if your landing page is not ideal.

Adwords Budget

Best practice tip: Create Targeted & Conversion Optimised Landing Pages

An important component of your ad quality score is your landing page, which is judged on the parameters of relevance, content originality, transparency, and navigability. You will not get conversions from poorly structured or outdated landing pages.

2. Limit your ads to key days/ key times that makes sense to your business.

Think about days and times that your visitors are more likely to search and when you are able to reply. If you take too long to reply to an inquiry then it is likely that they will look elsewhere.

3. Restrict your search area to localised search queries.

You can set a limit of area that your ads will appear or simply target one area close by your business.

4. Focus the budget on the keywords that are cost effective.

In some industries adwords is extremely competitive. For example, a search for “web design agency is $8.65 a click, whereas “Design agency” is $4 a click. So, it pays to look for unique and longer keywords to compete effectively on a smaller budget. Your best performing keywords are those that bring in conversions at the lowest price.

5. Make use of the “negative keywords” function.

It lets you exclude all the words associated with your expressions that don’t represent the needs of your target audience.

6. Make sure you have exact match set up for keywords instead of Broad Match.

Pro Tip: Keep your PPC expenditure in control, keep exact match or phrase match keywords. Speaking of web services industry, choosing exact match keywords such as [web design company] will not display your ad for terms like “website design company” or “web design agency”.

Manage your campaigns rigorously

7. The first rule to follow is to not spread yourself too thin.

Don’t create more than 3 campaigns at first so that you can manage them properly. Work on your segmentation and avoid keyword overlaps at all costs, so you’re not “paying” for them multiple times.

8. You can use effective ad extensions to make your ads more attractive; they have a definite effect on the click-through rates.

9. Generally speaking, you should adopt a very strict monitoring process; monitor the quality index for each keyword.

However, it’s not necessary to make changes every 5 minutes; wait until you have a certain visibility over time. Although it’s good to perform tests, it’s best to limit this practice if you have a tight budget. And above all, remove the keywords that aren’t working!

10. Refine your ads by trying as hard as possible to attract your genuine prospects and “scaring off” internet users who don’t belong to your target audience.

For example, you can specify the price of your product, which will prevent those looking for very low rates from clicking on your ad.

11. Avoid Dynamic Search Ads:

These ads are not triggered by specific keywords chosen by you. Instead they are displayed when someone searches for anything related to the content of your landing page. While this seems convenient, it often results in irrelevant impressions and clicks, which push your daily budget up.

12. Make sure you have conversion tracking in place

Not tracking conversions is essentially like driving down a windy road, in the dark, without your glasses. There is no clarity as to whether your marketing efforts are actually working. You could be wasting your money and time on Pay Per Click due to a lack of conversions.

To gain insight into what’s working and what’s not you need to by measure the conversions so you can see what campaigns, adgroups, keywords, ads, and landing pages are receiving the most conversions and make changes accordingly.

We can help you to set up all of these steps and create a cost effective adwords campaign that can grow with your business. Speak to us to set up your adwords and remarketing campaign today.

Contact Us

Get in touch with us here to receive a quote on how we can help improve your AdWords strategy accordingly to your budget.